DBC Management Knowledge Center (MKC)

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MKC. Collection on quality of service and production quality.  

About us: MKC. Read more.

About us

Improvement through measurement of the performance of your employees and coaching your staff:

With MKC we pursue the goal of supporting in hospital facilities, commercial enterprises, service companies as well as in the general public services to improve the customer satisfaction. We focus on the wishes and feedback of your customers and turn them into actions. Motivating your personnel to act can only be achieved through our particular expertise and capacity for the implementation.

Our field observations provides a global overview of your processes as well as your people.

On behalf of the consumers of the German Economy.


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